Refund Policy

Donation Refunds

Donations made to Masjid Umar Bin Khattab Islamic Society are generally non-refundable. However, refund requests may be reviewed on a case-by-case basis in situations involving:

  • Duplicate transactions
  • Incorrect donation amounts
  • Unauthorized transactions

Refund requests must be submitted within 14 days of the original transaction.

Refund Request Process

To request a refund, please contact us with:

  • Full name
  • Donation date
  • Donation amount
  • Transaction reference number
  • Reason for the request

Approved refunds may take several business days to process depending on the payment provider.