Donation Refunds
Donations made to Masjid Umar Bin Khattab Islamic Society are generally non-refundable. However, refund requests may be reviewed on a case-by-case basis in situations involving:
- Duplicate transactions
- Incorrect donation amounts
- Unauthorized transactions
Refund requests must be submitted within 14 days of the original transaction.
Refund Request Process
To request a refund, please contact us with:
- Full name
- Donation date
- Donation amount
- Transaction reference number
- Reason for the request
Approved refunds may take several business days to process depending on the payment provider.